The City of Calistoga is now accepting applications for part-time Public Safety Dispatcher. 

This recruitment is to hire for an existing part-time Public Safety Dispatcher vacancy, and to establish an eligible list should a future vacancy occur.

The City
The City of Calistoga is located at the northern end of the Napa Valley, and has the charm of a small town and the sophistication of a world-class tourist destination.  The City is famous for its natural hot springs, and has drawn residents and visitors to the Napa Valley for nearly 160 years.  Calistoga offers outstanding regional cuisine and is the perfect place to relax and enjoy fine wines.  The City is approximately 2.6 square miles with an estimated population of 5,348.

The City of Calistoga is a full-service city providing a full range of services including police and fire protection; planning activities; code enforcement and building inspections; park facilities, aquatics, and recreation programs; construction and maintenance of streets, public buildings, and other infrastructure facilities; water production and distribution; and wastewater collection, treatment, and recycling.

The Position of Public Safety Dispatcher
The Public Safety Dispatchers at Calistoga Police Department provide a number of services to the public, the city and the department. Duties include answering all in-coming phone calls, greeting the public, dispatching officers and/or directing the call to the appropriate person or agency, and conducting computer data base inquiries. They enter records of all calls for service into a computer aided dispatch system, which tracks each call to conclusion. They are responsible for the records section of the department, handling all correspondence and filing. Dispatch also manages the parking citation program, being the liaison between the city and a private firm that processes parking citations.

Job duties include, but not limited, to the following:

• Receives and evaluates police and emergency calls, and related business calls for the City during an assigned portion of the 24-hours-per-day/7-days-per-week Police Department operations.
• Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system, including determining priority of emergency and contacting and sending appropriate response unit; provides over-the-phone instruction and assistance for medical emergencies before dispatched personnel arrive.
• Maintains contact with field units, including accounting for location and status of units and maintaining records of field calls; accesses and relays warrant information; sends back-up units, as necessary, ensuring the safety of field units.
• Operates computer, telephone, and radio console and telecommunication equipment simultaneously while performing dispatching activities; logs call data in a written or automated format; monitors calls after initial dispatch to provide additional coordination, support, or information.
• Enters, updates, and retrieves a variety of records from teletype database, including stolen vehicles and property, vehicle registration information, guns and property, and warranted or missing persons.
• Accesses Federal, State, and local law enforcement information databases to obtain information regarding outstanding warrants, criminal history, records information, and vehicle data.
• Acts as a liaison to the public and representatives of other agencies for the department.
• Monitors closed-circuit security cameras and direct emergency alarms; monitors multiple public safety and radio frequencies.
• Prepares and processes parking citations; processes Livescan records; collects and processes fees for reports, dog licenses, Livescan fingerprinting, vehicle release, and citations.

For more details, the job description can be found on the City’s website at HERE.

Minimum Qualifications
The position requires the equivalent completion of the 12th grade and one year of experience receiving and processing public service calls in law enforcement or fire agency.

License and Certifications: Possession of a Peace Officers Standards and Training (POST) Public Safety Dispatcher Certificate.

Pay-Part-time employees do not qualify for benefits, except for accruing sick leave

Salary Range: $33.43 - $40.62 Per Hour

To Apply
Continuous filing. Initial review of applications to occur on October 4, 2023.

To apply, complete a City of Calistoga "Employment Application" shown near the top of the document. Applications submitted on or before October 4, 2023 will be reviewed initially. Based on the number of qualified applicants, the City may use a written examination and/or panel interview to establish the eligible list. The Chief of the Police makes a hiring decision from those qualified applicants on the eligible list.

The City of Calistoga is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Calistoga will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.